PALO ALTO, Calif. —
We had
brainstormed. We had mind-mapped. We had performed corny skits and written
rhyming poems and scrawled our life stories on yards of white paper. We had
broken into stakeholder groups and synthesized, prioritized and summarized.
Although we sometimes rolled our eyes and grumbled cynical cracks under our
breath, we had “honored our differences” and agreed that “all ideas are valid.
”
And now the end was in sight.
Saturday, July 28, was the final
day of a remarkable three-day process to reinvent Kepler’s
Books in Menlo Park, Calif. Some 80 booksellers, community leaders,
publishers, authors and customers sat in a large conference room in the Oshman
Family JCC, buzzing with new determination — even a touch of anger.
Armed with dozens of strips of
paper, masking tape and glue sticks, the participants quickly distilled their previous 14 hours of discussion to eight
foundational principles and activities.
The new Kepler’s Books must:
1. Be financially sustainable. 2. Have a clearly defined mission.
3. Be dedicated to community outreach.
4. Serve as a gathering place for creative events and social events.
5. Support life-long learning and literary education.
6. Sell books in any form, on any platform.
7. Maintain a virtual presence, with technology fully integrated into the store.
8. Provide a carefully curated selection of books.
Some participants felt inspired by this final list; others complained it didn’t go very deep for all our hard work. “When I look at these ideas,” said Antonia Squire, the children’s buyer at Kepler’s, “they’re wonderful, but I don’t see anything new.”
Perhaps we shouldn’t have been surprised. This hyper-deliberative process — called “Future Search” — isn’t meant to produce a revelatory business plan. It’s meant to make the participants feel personally committed to helping the struggling indie bookstore in the months and years ahead.
For the full story and links to the first two days of the conference link here.
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