In response to this post on 5 December Matthew said...
To which the publisher has replied:
The whole idea of "Lifecycle" is the hidden connections between all the parts of the process. What do you think readers would tell publishers about their relation to publicity, or marketing, or artwork? What would YOU say? (Though I assume you have a bit of an inside view if you're on this site!)
I suppose the author publicity video, where Adam talks about his his relationships directly with readers was the part of the Cycle where we most directly tried to address this, but all that is still indirect compared to what you're probably thinking of.
I look forward to hearing your thoughts or suggestions. And what a thrill to have popped up in NZ!