Our review will be based on a visit to stores on the same high street or in the same shopping centre, so it will be just a snapshot of how the retailer is performing in a particular place.
I order to get a better idea of which retailers are delivering and which are falling short, we would like you to tell us about your experiences in your local branches of the same shops.
Some weeks, both stores we visit may do a good job, other weeks there will be one that stands out as being much better or worse. Your reviews will help us discover if this is a national trend or just a problem with the particular branch we visited.
This week, Waterstone's takes on WH Smith. Story at The Guardian.