Customers complain about Amazon’s cheap-as-chips device
By Kate O'Flaherty - The Enquirer - Mon Dec 12 2011
ONLINE BOOKSELLER Amazon is rolling out an update for its Kindle Fire in the US after numerous customer complaints about the recently launched device.
Customer complaints on the Amazon web site centre on the tablet's web browsing, touchscreen, lack of privacy and lack of an external volume control on the device.
According to the New York Times, Amazon plans to release an update to its Kindle Fire user interface in the next two weeks to address these problems. This is despite the fact that Amazon has updated the software for the Kinde Fire several times, saying it had improved performance and got rid of root access to the device.
Amazon said the latest update will also improve performance, as well as allowing customers to edit their recent activity to address privacy issues. Multi-touch navigation has also reportedly been improved.
Amazon also said there will be an improved version of the device itself in the Spring.
We still don't have the Kindle Fire in the UK, although latest reports indicate it will arrive in January, just in time to miss the Christmas season. However, judging by its reception in the US, we might be getting excited over nothing.
Customer complaints on the Amazon web site centre on the tablet's web browsing, touchscreen, lack of privacy and lack of an external volume control on the device.
According to the New York Times, Amazon plans to release an update to its Kindle Fire user interface in the next two weeks to address these problems. This is despite the fact that Amazon has updated the software for the Kinde Fire several times, saying it had improved performance and got rid of root access to the device.
Amazon said the latest update will also improve performance, as well as allowing customers to edit their recent activity to address privacy issues. Multi-touch navigation has also reportedly been improved.
Amazon also said there will be an improved version of the device itself in the Spring.
We still don't have the Kindle Fire in the UK, although latest reports indicate it will arrive in January, just in time to miss the Christmas season. However, judging by its reception in the US, we might be getting excited over nothing.
Source: The Inquirer (http://s.tt/14P35)
1 comment:
Amazon launched fire for USA for Two Months also Touch Kindle too, But there are no progression on Kindle Fire & Touch International that will ship to NZ. What are you doing now Amazon? - only serve US customer, right?
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