Random’s Barbara McNab hangs up her headset

8 Sep 2011 - by Jillian Ewart - Booksellers NZ

After 23 years at Random House New Zealand in customer service, there would be few booksellers who did not know and appreciate Barbara McNab’s friendly and efficient trouble shooting skills.
Booksellers Pat Mravicich from Carson’s in Thames, Carole Beu and former bookseller Anne Muir made a point of being at her retirement party last week.
Carole first met Barbara (pictured right) at Benton Ross, when Helen Benton was helping Carole select opening stock for The Women’s Bookshop.

“It was a wonderful farewell with such warm feeling and a real appreciation by book trade colleagues of Barbara’s contribution to the industry,” said Carole.

In her tribute to Barbara, Karen Ferns said “You have been the go-to person across all areas of the business at some time or another, Barb, and with your “can do” attitude, you have handled all this brilliantly…”
Financial director Paul Whittaker praised Barbara’s success in team building and managing the team over the years.
Barbara’s customer service colleagues paid tribute with a farewell ‘title ditty’ and previous Random MD’s also sent messages wishing her a great retirement.