"In the wake of Internet competition, bookstores have been feeling like publisher showcases and promoting ourselves as literary curators. But our true value may be as basic as this: often people come to us simply to talk to another human being. In a world that is more and more automated, computerized, Web-based, sometimes, someone just wants to tell their story to another human being, feel like someone heard them, and take away hope that things will change--hope in the form of a book."
--Allison Hill, president & COO of Vroman's Bookstore and Book Soup, Los Angeles, Calif., in the Huffington Post
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