THE END OF WHITCOULLS AS A NZ COMPANY - A SAD DAY AND SAD END FOR A ONCE GREAT NZ BOOKSELLER
Yesterday NZ publishers reeived the following letter:
Dear Supplier,Since bringing ARW Group and Borders Asia Pacific together under one banner as REDgroup retail, our leadership team has been conducting a review of our various businesses in order to determine the best possible structure for the organisation moving forward.
We have reviewed a range of options, guided by the need to grow our business and ensure we retain a strong retail network so we can continue to bring your titles and products to market. We have decided that Borders, Angus & Robertson and Whitcoulls will be run and managed by one group support structure.
Given the relationship between your business and REDgroup retail, we thought it important to let you know directly about these changes.
Effective today, I will move into the role of Group Managing Director for REDgroup retail.
John Coote will take on the role of MD Australia and Singapore, where he will be responsible for Angus & Robertson, Borders Australia and Singapore, Calendar Club and Temporary Book retailing. Peter Kalan, formerly Integration Manager, will become MD New Zealand effective 1st September, with responsibility for Whitcoulls and Borders New Zealand.
All of our Merchandise, Inventory and Supply Chain teams will be merged into one division which will be led by Jerome Gauder as Group Commercial Director. Reporting to Jerome will be Craig Hemer, responsible for books, and Paul Lennen, responsible for inventory. We will announce our non-book category director in the coming weeks. Please note that Mitch Brown-Graham has left the Borders business.
The changes we are making relate solely to our back office functions which will, from now on, support across all our brands. Please note that there will be no changes to Borders, Angus & Robertson or Whitcoulls stores as a result of this restructure. We are – as always – committed to retailing your titles and products and serving our customers better.
As a major supplier, we wanted to let you know about these changes directly and promptly. I want to assure you that the changes we are making internally are all about the efficient functioning of our business – it should not have any bearing on you or impact the way that we work together.
However, it is possible that as a result of the restructure, your buying contact for each of our retail outlets may change. We will be in contact with you in the coming weeks to confirm your contacts moving forward.
During this time, we will also be monitoring any changes at our end to ensure that the process goes smoothly. Given the important relationship between your business and ours it would be entirely appropriate for you to come to me directly with any feedback you might have once we put the new structure in place.
Please feel free to contact me directly at anytime on (03) 8623 1127 or Jerome Gauder on 03 8623 1179.
Contact details for the new Merchandise, Inventory and Supply Chain team are also listed below.
Jerome Gauder, Group Commercial Director
03 8623 1179
Craig Hemer, Category Director Books
03 8623 1154
Paul Lennen, Group Inventory and Planning Manager
03 8564 0662
T: (03) 8623 1127 F: (03) 8623 1150