Hey Publishers, Screwing Your Best Customers Is A Mistake

It is an outrageous act of snobbery. Of short-sightedness. Of knee-jerk small-minded reactionary head-burying ignorance and, worst of all, not appreciating the fundamental tenets of today's marketplace.

In 2009, the customer is king. Unfortunately for the literary world, a few publishers have decided to treat their best customers like crap.

Full story at Huffington Post

Story by Matt Stewart - writer, marketeer, ideas man
Posted on Huffington Post: December 14, 2009