Shelf Awareness
"I thought it was a great acknowledgement of something that independent brick-and-mortar stores have known for the past few decades, which is there is something special that occurs at a physical bookstore that is not replicable on the Internet. People have tried, and it's just not the same experience. It doesn't have the same serendipity. It doesn't have the same sense of community."
--Miriam Sontz, CEO of Powell's Books, Portland, Ore., on CNBC's Closing Bell, addressing Amazon's move into bricks-and-mortar
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