tag:blogger.com,1999:blog-36622997.post2457365457880530444..comments2024-03-14T04:35:06.209+13:00Comments on Beattie's Book Blog - unofficial homepage of the New Zealand book community: Beattie's Book Bloghttp://www.blogger.com/profile/01505389626725979100noreply@blogger.comBlogger11125tag:blogger.com,1999:blog-36622997.post-36019883549754120002007-03-06T16:02:00.000+13:002007-03-06T16:02:00.000+13:00Thanks for raising the issues again Graham. And go...Thanks for raising the issues again Graham. And good to read people's comments. <BR/><BR/>Unity Books has always been pleased to be part of a politicised and staunch catchment of book lovers. But we agree that independent booksellers can't assume this "community" without always upping our ante. <BR/><BR/>I think this was really what Joanne Black's piece was about. <BR/><BR/>Some NZ booksellers are better resourced than others (by which I mean many ingredients such as stockholding, savvy staff, bibliographic sources, inventory management and exporting/importing experience). Thanks Tim Blackmore for making your points so clearly and well.<BR/><BR/>To go back to the Listener column: how much difference would it have made to her message if Joanne Black had acknowledged that Unity Books GAVE her the publishers website address? <BR/><BR/>When assessing a tricky import situation there are rare occasions when it is more pragmatic to send the customer direct to the publisher. The factors include that the small publisher hasn't listed terms of trade on the book with the UK distributor yet. This means there is no trade margin or supply timeline information to go by. Why would this information still be unavailable 3 weeks from publication date? Because some small publishers are set up primarily for direct sales. By missing out the middle people(distributors and booksellers) they keep the margin. Add a customer's supply deadline (husb's birthday) to the mix, and clearly we may as well give them the website address since its right in front of us. It's a small part of the service! <BR/><BR/>These factors exist for the online booksellers too, no matter how large. <BR/><BR/>Also - we hope you'll like our new website when it's relaunched!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-36622997.post-57555946514129872302007-03-06T13:20:00.000+13:002007-03-06T13:20:00.000+13:00Well put and most timely. I too had read Joanne B...Well put and most timely. I too had read Joanne Black’s article and remembered your previous piece about the independent bookseller.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-36622997.post-68814699138136604492007-03-06T12:22:00.000+13:002007-03-06T12:22:00.000+13:00Bookman Beattie responds:This subject has drawn mo...Bookman Beattie responds:<BR/><BR/>This subject has drawn more comments on my blogsite than any other subject to date and I'm delighted.In addition to the comments that appear here I have also received 7 e-mails.<BR/>In his thoughtful response Tim Blackmore makes some good points. Be sure to read his comments.<BR/><BR/>To those independents whose websites he has listed can be added:<BR/><BR/>http://www.womensbookshop.co.nz/<BR/>and<BR/>http://www.realgroovy.co.nz/<BR/><BR/>If any others out there have been missed please respond with your websites and I'll compile a list and publish on my blog.Beattie's Book Bloghttps://www.blogger.com/profile/01505389626725979100noreply@blogger.comtag:blogger.com,1999:blog-36622997.post-90314612852728627322007-03-06T12:09:00.000+13:002007-03-06T12:09:00.000+13:00Dear GrahamInteresting post. I wonder how hard peo...Dear Graham<BR/>Interesting post. I wonder how hard people actually want to try to support independent booksellers who are making the effort to have a decent web presence. I suspect it is just easier to use Amazon because people know the name. The point isn't that we have failed to "digitise" but rather that we don't have the massive marketing budget required to let everyone know that we have "digitised".<BR/><BR/>Some independents are already doing what you suggest; a group of about 20 shops in NZ use the Circle System which is a web-based stock system with a website at the front end.<BR/><BR/>Have a look at these examples:<BR/><BR/>Time Out (Mt Eden) www.timeout.co.nz<BR/><BR/>McLeod's Booksellers (Rotorua)<BR/>www.mcleodsbooks.co.nz<BR/><BR/>The Children's Bookshop (Wgtn)<BR/>http://childrensbookshop.netstep.co.nz<BR/><BR/>Page & Blackmore (Nelson)<BR/>www.pageandblackmore.co.nz<BR/><BR/>Easts Bookshop (Christchurch)<BR/>www.eastsbooks.com<BR/><BR/>etc...<BR/><BR/>The interesting thing for us (Page & Blackmore) is that our lovingly tended, labour-devouring, website doesn't generate significant interest from within NZ. Anecdotal evidence suggests that it is mostly used by locals to find out whether we have a book in stock before making visit to the physical shop.<BR/><BR/>I think my concern is that we're not sticking our heads in the sand (quite the contrary) and it is rather discouraging to find that people who profess otherwise still prefer to send their money overseas rather than use local independent booksellers who <B>have</B> made the effort and investment to "digitise".<BR/><BR/>With regard to the points made about lack of service I can't speak for all independents, but most customers appreciate that a small bookseller in a small town in a small country is unlikely to have everything they want. If we don't have a book in stock we will always try to get it and we usually manage to supply in a timely manner.<BR/><BR/>Just one point about rave reviews in the Listener et al. These reviews often create a wholly unforseen demand and can easily result in books going out of stock in Australasia (not just NZ). When this happens booksellers, publishers and distributors all berate themselves for failing to use their psychic powers - we don't fail to have these books in stock on purpose.<BR/><BR/>Please, all you Amazon users, try using your local digitised bookseller.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-36622997.post-64442488090602215202007-03-06T11:44:00.000+13:002007-03-06T11:44:00.000+13:00I loved the latest issue of your blog and interest...I loved the latest issue of your blog and interesting thoughts <BR/>on the Independent Bookseller. Being an avid book buyer myself (you and I must keep the trade in business) I have felt for some time that independent booksellers must adapt or die. <BR/>I think shops such as Cook <BR/>the Books are an interesting development, although in their case I have found their range to be wanting. Especially if I compare it to Books for Cooks in Gertrude Street in Melbourne. To be truly specialised a bookshop must have real depth to attract people such as me.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-36622997.post-26004983045099946212007-03-06T10:30:00.000+13:002007-03-06T10:30:00.000+13:00My great irritation with bookshops is when I read ...My great irritation with bookshops is when I read a great review of a book in a well-read publication like The Listener or the weekend papers, only to find that it's not in the shops, nor have they even heard of it. They never offer to order it in, I always have to ask if they can do this. I would have thought that keeping a watchful eye on what is receiving the rave reviews would be a good start for any book buyer in deciding what to put in the store, and if the booksellers don't want us to go elsewhere (Amazon) they will need to actually offer service.NZBookgirlhttps://www.blogger.com/profile/08777036015363024418noreply@blogger.comtag:blogger.com,1999:blog-36622997.post-79974548326454313922007-03-06T08:30:00.000+13:002007-03-06T08:30:00.000+13:00I live in the country where there is no local book...I live in the country where there is no local bookstore. Fortunately I travel about the country quite a lot and I know both branches of Unity Books and also the University Bookshop at Ilam and agree with your enthusisasm for them.<BR/>The thing that astonishes me though is that Unity have a website that tells you pretty much nothing except their address, it's virtually useless,and UBS in Christchurch doesn't appear to have a website at all.<BR/>I agree with you that these guys have to get their act together. <BR/><BR/>This is the digital age for goodness sake. Why are they sitting on their hands?<BR/><BR/>If they are not careful independent booskops will have the same experience as that which happened to the corner dairies- they will be greatly reduced in number and become but a pale shadow of their former selves.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-36622997.post-56738592091720975212007-03-06T07:15:00.000+13:002007-03-06T07:15:00.000+13:00You’re completely right about local bookshops need...You’re completely right about local bookshops needing to go digital. I’d rather buy from Unity than Amazon, but in the middle of the night (and sometimes the middle of the day) I do what’s most convenient, which is almost always online. <BR/>Good blog, I’m pleased to have had it pointed out to me.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-36622997.post-33095356319552039642007-03-06T00:11:00.000+13:002007-03-06T00:11:00.000+13:00An independent bookseller I know told me it took A...An independent bookseller I know told me it took Amazon until Harry Potter to start turning a profit. Could this be true? And in which case, how could a small online book service in NZ turn a profit? Especially when there are other sites already eg. fishpond.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-36622997.post-58001979659092805262007-03-05T20:22:00.000+13:002007-03-05T20:22:00.000+13:00Dear GrahamI haven't had good experiences with ind...Dear Graham<BR/>I haven't had good experiences with independent book shops in my home region. They can never seem to track down any books I order that are published by small presses overseas. So I gave up shopping there. Now I just order everything online from overseas unless it is a New Zealand published title. <BR/>My view is that more people will order online as the next generation grows up. The internet is where young people hang out, and where word of mouth on books spread fast.<BR/><BR/>I enjoyed reading your blog! I can see I'll be coming back here to visit.<BR/>Slainte <BR/>Loren Teague (a Scots New Zealander book lover)Loren Teaguehttps://www.blogger.com/profile/03279014545333631974noreply@blogger.comtag:blogger.com,1999:blog-36622997.post-48860749804618099432007-03-05T17:06:00.000+13:002007-03-05T17:06:00.000+13:00Dear GrahamThis is a great post. I totally agree t...Dear Graham<BR/>This is a great post. I totally agree that the independents should get their act together.<BR/>i too use the independents as my primary choice, but I despair of my local auckland cbd one - their web site just doesn't even get close to being what they should be doing, but they get very defensive if you point it out. <BR/>I don't get it - it's like you are trying to insult them - real independents dont need to worry about the web - real book lovers will also provide them with a living.<BR/>It's twaddle on sticks - but it's an attitude that is going to be the death of them.<BR/>Then what do I do!!Paul Reynoldshttps://www.blogger.com/profile/13558887847347922330noreply@blogger.com